Privacy Policy

1. Legal Notice

2. General Terms and Conditions of Purchase

3. Privacy Policy

4. Cookie Policy

 

Privacy Policy

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), users of this website are informed about the processing of their personal data.

1. DATA CONTROLLER: 

• Controller: Anuscas Family SL
• Tax Identification Number (CIF): B72863327
• Registered office: Santa Clara, 42 local, 41002 – Seville (Spain)
• Contact email: info@anuscasfamily.com
  

2. PERSONAL DATA PROCESSED: ANUSCAS FAMILY may process the following personal data:

• Identification data: full name.
• Contact data: postal address, email, phone number.
• Billing and shipping data.
• Payment data (managed through secure third-party platforms).
• Data derived from website navigation.
• Communications maintained with the user.

3. PURPOSE OF PROCESSING: Personal data will be processed for the following purposes:

• Managing product purchases and the contractual relationship.
• Processing orders, shipments, returns, and refunds.
• Attending to inquiries, requests, or complaints.
• Managing customer service.
• Complying with applicable legal obligations.
• Sending commercial communications when there is express consent.

4. LEGAL BASIS FOR PROCESSING: The processing of personal data is based on:

• The performance of a contract (management of purchases and services).
• Compliance with legal obligations.
• The express consent of the user, when required.
• The legitimate interest of the controller for the administrative and security management of the website.

5. DATA RETENTION: Personal data will be retained:

• For the time necessary to fulfill the purpose for which they were collected.
• As long as a contractual relationship exists.
• For the legally required periods for compliance with tax and legal obligations.

Once these periods have ended, the data will be duly blocked or deleted.

6. RECIPIENTS OF THE DATA: Personal data may be communicated to:

• Service providers necessary for the performance of the contract (transport, logistics, payments, return platforms).
• Public administrations and competent authorities, when there is a legal obligation.
  

In no case will personal data be transferred to third parties for commercial purposes without express consent.

7. INTERNATIONAL DATA TRANSFERS: In the event of using technology providers located outside the European Economic Area, ANUSCAS FAMILY will ensure that such transfers are carried out with adequate safeguards in accordance with the GDPR.

8. USER RIGHTS: Users can exercise the following rights at any time:

• Right of access.
• Right to rectification.
• Right to erasure.
• Right to object.
• Right to restriction of processing.
• Right to data portability.

To exercise these rights, the user can send a written request, accompanied by a copy of an identification document, to:

📩 info@anuscasfamily.es

9. RIGHT TO LODGE A COMPLAINT: If the user considers that the processing of their personal data infringes current regulations, they may lodge a complaint with the Spanish Data Protection Agency (AEPD) through its official website.

10. SECURITY MEASURES: ANUSCAS FAMILY has adopted the necessary technical and organizational measures to guarantee the security, integrity, and confidentiality of personal data, preventing their alteration, loss, unauthorized processing, or access.

11. MODIFICATIONS TO THE PRIVACY POLICY: ANUSCAS FAMILY reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence. Modifications will be published on this same website.